Privacy Policy

Xenopole Engineering (“Xenopole”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request our services or subscribe to our newsletter.

By using this website, you agree to the practices described in this Privacy Policy.

We may collect the following information:

• Contact details, including your name, email address, phone number, company name and address.

• Enquiry and project information that you choose to share with us, such as service requirements, technical details, drawings, specifications or business requirements.

• Newsletter subscription details, including your email address and consent to receive communications.

• Website usage information, such as IP address, browser type, device information, pages visited, time spent on the site and referring website.

• Any information you provide when communicating with us by email, telephone, WhatsApp or website forms.

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How We Use Information

We use personal information only where reasonably necessary for legitimate business purposes, including to:

• Respond to enquiries and provide engineering, consulting, training, technical or related services.

• Prepare quotations, proposals, invoices, contracts and service communications.

• Manage client relationships, projects and support requests.

• Send newsletters, service updates, industry information or marketing communications where you have opted in or where permitted by law.

• Improve our website, services, communications and user experience.

• Maintain business records, prevent fraud and meet applicable legal or regulatory obligations.

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Marketing Communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at info@xenopole.in.

We may still send essential non-marketing communications relating to an active enquiry, project, contract, payment or legal obligation.

Cookies and Website Tools
Our website may use cookies and similar technologies to support essential site functionality, understand visitor activity and improve website performance.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect some features of the website. Third-party tools used through the Wix platform or embedded services may set their own cookies according to their respective privacy policies.

Sharing of Information
We do not sell or rent your personal information.
We may share information only with trusted service providers where necessary to operate our business, such as website hosting providers, email providers, payment processors, professional advisers or IT support providers. These parties may access information only to perform services for us and are expected to protect it appropriately.
We may also disclose information where required by law, court order, government authority, or to protect the rights, safety or property of Xenopole Engineering, our clients or others.

Data Security
We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed completely secure. Please avoid sending highly confidential information through unsecured website forms unless we specifically request a secure method.

Data Retention
We retain personal information only for as long as necessary for the purposes described in this policy, including client service, accounting, legal, tax, dispute-resolution and record-keeping requirements.

Your Choices and Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also withdraw consent for marketing communications at any time.
To make a privacy-related request, email info@xenopole.in. We may request reasonable information to verify your identity before processing a request.

Third-Party Links
Our website may contain links to third-party websites or services. Xenopole Engineering is not responsible for their content, security or privacy practices. Please review the privacy policy of each external website before providing personal information.

Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us and we will take reasonable steps to remove it.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The revised version will be posted on this page with an updated effective date.

Contact Us
For questions, requests or concerns regarding this Privacy Policy, contact:

Xenopole Engineering
Industrial Estate Road, Industrial Estate – Manjeri
Kerala, India
Email: info@xenopole.in
Phone: +91 98469 68079